No Show + Cancellation Policy
Full payment is required for the following conditions:
Less than 24-hour notification to cancel or reschedule an appointment.
No-show or missed appointments.
When you book an appointment, that time is set aside for you, and missed appointments prevent us from accommodating other clients. Please understand that therapists only get paid when they deliver a service. If you do not show up for your scheduled appointment, or you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
If an emergency situation arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and your therapist may make an exception to the above policies on those rare occasions.
If you need to make a payment for a no show or last minute cancellation, please select from the following choices to pay online:
Thank you for your understanding. We appreciate your accountability and hope to have another opportunity to provide you with our fantastic services in the future!